FAQ – Frequently asked questions about our offers/travel packages.
Please send inquiries exclusively by email to info@heide-reisen.de. We will respond within two (2) business days and will also contact you by phone to discuss all details of your inquiry personally.
How can I request or book a tour?
Please send your request by email to H.Goeddert@heide-reisen.de. You will receive a reply within two business days, followed by a personal phone call.
Why am I not receiving detailed programs or PDFs?
All travel packages are individually planned and coordinated in a personal consultation.
Where do the tours start?
In Sibiu or Brașov and the surrounding area.
How large are the groups?
Private groups of up to 7–8 people.
In which language?
German.
Who organizes and guides the tour?
Heide-Reisen organizes, local German-speaking partners guide.
What is included in the price?
Shown separately depending on the package.
What is not included?
Admission fees, drinks, personal expenses.
Payment?
50% deposit, balance to be agreed upon.
Flight service?
Flights are booked independently. Service fee of €20 per person.